3 authors, including:
Frankie Subon
Quest international University perak
Abstract:
E-learning has fast become a popular electronic media utilized by educational institutions to
conduct their educational activities virtually. This descriptive research aims to explore the ESL
learners’ perceived benefits and barriers faced in e-learning and identify their most favorite
online platforms. For this purpose, a total of 250 ESL undergraduates from a private university
in Selangor, Malaysia was selected using convenient sampling to participate in this present
study. A questionnaire developed on Google form was utilized as an instrument, and a
quantitative technique was applied for the data analysis. The findings show that the learners had
obtained numerous benefits although they sometimes faced some common moderate barriers
when attending e-learning classes. Most of the ESL learners chose Zoom, WhatsApp, and
Google Classroom as the most favorite online platforms. The present study has revealed some
pertinent implications for e-learning improvements, contribution to the body of knowledge, and
recommendations for future research.
